1 - Scope
These General Terms and Conditions of Sale (GTC) apply to all orders placed on the website "Les Bijoux du Nibou" (operated by ANLOBO SRL, located in Belgium). By confirming an order, the customer fully and unreservedly accepts these GTC.
2 - Products
The fashion jewelry offered for sale is presented on the website as accurately as possible. However, photographs and descriptions are not contractual and may contain approximations.
3- Prices
The prices displayed on the website are in euros and include the applicable VAT in Belgium. Shipping costs are not included in the product prices and are specified when the order is confirmed.
4- Orders
Customers can place orders on the website by following the given instructions. Every order is confirmed by a validation email. "Les Bijoux du Nibou" reserves the right to cancel or refuse any order in the event of a previous dispute with the customer.
5- Payment
Payments are made online using secure methods (credit card, PayPal, or other payment options specified on the website). The order will only be shipped after payment has been received.
6- Delivery
Products are delivered to the address provided by the customer when placing the order. Delivery times are given for informational purposes and may vary depending on the carrier. "Les Bijoux du Nibou" cannot be held responsible for delivery delays due to external circumstances.
7- Right of Withdrawal
In accordance with applicable legislation, the customer has a period of 14 calendar days to exercise their right of withdrawal without justification. Items must be returned in their original packaging, in perfect condition, and return shipping costs are the responsibility of the customer.
8 - Warranties and Returns
Products are covered by the legal warranty against hidden defects and non-compliance. In case of a defective product, the customer must contact customer service to arrange for an exchange or refund.
9 - Protection of Personal Data
Personal data collected is used for order management and to enhance the customer experience. Under no circumstances will it be sold to third parties. Customers have the right to access, correct, and delete their personal data.
10 - Disputes and Applicable Law
These GTC are governed by Belgian law. In the event of a dispute, both parties agree to seek an amicable solution before taking legal action.
11 - Contact
For any questions or complaints, the customer service of "Les Bijoux du Nibou" can be reached via the contact form on the website.